Return Policy

30-Day 100% Moneyback Guarantee | No restocking Fees

 

It’s simple. Pay no restocking fees - no strings attached. Backed by our 30-Day 100% Moneyback Guarantee, clients will enjoy the freedom and benefit to hold onto products for an entire 30 days before deciding to keep it, or to return it. Shop WickiePipes™ products, and if you’re not completely satisfied with your purchase during the first 30-days please return it for a full refund of your purchase price. Initial shipping fees paid during purchase will not be refunded.

 

Please take a short moment to read through our Return Policy before shopping with us.

 

Credits & Refunds

30-Day 100% Moneyback Guarantee.

If you’re not completely 100% satisfied with your purchase during the first 30 days, please return it for a full refund or store-credit of your purchase price.

 

Exchange

Exchanges are made fast, easy and hassle free.

If you’ve received your order, and would like an exchange for any reason, we’ll exchange it within the first 30 days for the same item. However, you may choose an item that’s higher in value by paying the difference. Used items can not be returned!

 

Damaged

If you noticed your items have suffered damages during transit, don’t worry! You will not be held liable and a new package will be shipped in no time. Simply, notify us of damages if any within 3 business days to avoid processing delays.



Lost

We’ll process lost packages accordingly, and efficiently.

Please, before submitting your order double check the shipping address to avoid processing & handling delays.

 

NOTICE:

USA customers to wait 20 days before claiming lost packages.

International customers to wait 30 days before claiming lost packages.

 

Restrictions

Some restrictions apply to credits, refunds and exchanges!

STOP! BEFORE USING OR OFFERING TO SELL PRODUCTS, CONDUCT A VISUAL INSPECTIONS FOR ANY VISIBLE DAMAGES, CHECK FOR MISSING ITEMS, AND TEST PRODUCTS FUNCTIONALITY FOR ANY FAULTS! IF ITEMS SHOW PHYSICAL DAMAGE, ARE MISSING PARTS OR POOR HAVE WORKMANSHIP – IT IS IMPERATIVE THAT YOU CONTACT US RIGHT AWAY! REFER TO “DAMAGES” ABOVE.

USED items cannot be returned for credit, refunds, or exchanges or for any reason as set forth in state and federal laws.

Credits, refunds and exchanges will only be granted within 30 days of purchase, and are required for items to be in its original form and packaging including: instruction booklets, warranty slip, extras and accessories, since credits, refunds and exchanges will not be granted, and items will be sent back to the customer at the customer's expense. Unless an RMA is issued, items cannot be returned. If items are returned without an RMA, we will have no choice but to return the items back to the customer at the customer’s expense.

Shipping fees paid during the initial time of ordering will not be reimbursed.

International customers to pay return shipping fees only. Does not apply to U.S. customers.

 

Please contact us if you have any questions. Thank you.